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Baptist Primary Care - Hilden Road

4.8
  • Ponte Vedra Beach, FL

About this business

Location details

141 Hilden Rd STE 201, Ste 201, Ponte Vedra Beach, FL, 32081, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8398 reviews
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Steven T.'s profile image
Steven T. 
9 years ago

I needed a prescription refill that had run out. Called the office to get a refill, to find out there was a 2 week wait to see Dr Sramm. The staff told me to cut my remaining pills in half and take every other day rather than write me a script to cover my wait time to see the doctor. 

Lucas S.'s profile image
Lucas S. 
10 years ago

Great Dr. Knows his stuff. A plus very nice. 

Virginia M.'s profile image
Virginia M. 
10 years ago

My husband had a kidney stone and was in severe pain to the point of throwing up. The ladies that checked us in was very nice and efficient. The nurses let us sit there for 30 mins and him crying in pain. When we were called to the back after asking the First Ladies how much longer?? there was nobody in the back. There was no reason to have to sit there that long other then they were not ready to start their shift. We arrived about 7:30am. After we were received in the back they worked fast as they could. My point is nobody ... read more

Virginia M.'s profile image
Virginia M. 
10 years ago

My husband had a kidney stone and was in severe pain to the point of throwing up. The ladies that checked us in was very nice and efficient. The nurses let us sit there for 30 mins and him crying in pain. When we were called to the back after asking the First Ladies how much longer?? there was nobody in the back. There was no reason to have to sit there that long other then they were not ready to start their shift. We arrived about 7:30am. After we were received in the back they worked fast as they could. My point is nobody ... read more

Bob C.'s profile image
Bob C. 
10 years ago

A er Dr Steven B. Kailes treated me for a cold i never had. I went to Baptist South E.R. With A Major spinal cord injury..My hands were numb,I couldn't walk and this dr. ignored what the paramedics brought me in for. He sent me home in a cab where i of course fell again and did more damage to me..I'm waiting to get get strong enough for emergency surgery which Dr. Kailes delayed through his neglagence. Pray for me. And pray that Dr. Kailes looses his medical license as he will do permanent harm to others as he has done to me 

Bob C.'s profile image
Bob C. 
10 years ago

A er Dr Steven B. Kailes treated me for a cold i never had. I went to Baptist South E.R. With A Major spinal cord injury..My hands were numb,I couldn't walk and this dr. ignored what the paramedics brought me in for. He sent me home in a cab where i of course fell again and did more damage to me..I'm waiting to get get strong enough for emergency surgery which Dr. Kailes delayed through his neglagence. Pray for me. And pray that Dr. Kailes looses his medical license as he will do permanent harm to others as he has done to me 

Kathy G.'s profile image
Kathy G. 
10 years ago

I loved Dr. Browning but then they pushed me over to the nurse practioner and she was rude and condescending, passed judgement on your health, curt when answering questions. It was sad but I left because I was not being treated as a valued person. the staff up front are not that nice either. God help you if question a bill. Attitude! 

Robyn E.'s profile image
Robyn E. 
10 years ago

I have been seeing Dr. Cardona for approximately 2 years. My issue is not with her. It is with the office staff. They really need lessons in customer service and how to speak to patients. The reception window is fine and friendly. It is the people that answer the phones. They are rude, do not follow up, and really don't seem to care. In one instance, I had to spend numerous time and calls trying to track down my own lab results. They treated me like an annoyance even though there were changes in my medication due to my labs.... read more

Rudi P.'s profile image
Rudi P. 
10 years ago

I went to surgery on with two doctors on Dec. 23, 2014. I was promised a room for the outpatient surgery overnight, my discharge nurse was rushing me out of the room as soon as I came out of recovery. She didn't smile much and yank my IV out of my wrist. Let's just say I thought highly of this hospital until Nurse Ratchet came in. I left early, out of disgust! :-( 

Frequently asked questions about Baptist Primary Care - Hilden Road

How is Baptist Primary Care - Hilden Road rated?

Baptist Primary Care - Hilden Road has a 4.8 star rating with 398 reviews. 

When is Baptist Primary Care - Hilden Road open?

Baptist Primary Care - Hilden Road is closed now. It will open tomorrow at 8:00 a.m. 

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