Baptist Medical Group Family Medicine - Westside

David J. S. 

on Birdeye

a year ago

This is a poorly managed clinic. They don't explain things to the patient. They didn't explain anything to my wife, so we wasted our time coming to the doctor's appointment today. Nobody bothered to tell her to come in days earlier to get a blood test before the appointment. They also advertise that it's easy to use their Patient Portal, but it's been a nightmare for us. We created an account last week, but the doctor and Westside clinic don't appear in the Portal's list of clinics. My wife called the support number she wa... read more

mistichound@yahoo.com 

on Birdeye

2 years ago

Had an ap w Daum for 2:30 on a wed. Office worker Coleen called Tue saying Daum wouldn't be there but had opening at 2:15. I tried45 minutes to call them was put on hold. Coleen said apt was taken and had nothing on Wed. My daughter had taken off work to take me. So I had to cancel. Also dawns nurse doesn't review meds and can't take a BP correctly. Dawn rushes in and out wo talking. Do not go to these ppl! They border on total malpractice  !