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Baptist Health Louisville Retail Pharmacy

3.0

About this business

The Baptist Health Louisville Pharmacy is conveniently located on the ground floor of the main hospital, next to the gift shop. It is open Monday through Friday from 7:00 a.m. to 6:00 p.m. It is open to the public, Baptist Health employees and family, and discharged patients (inpatient, emergency room and surgery). Curbside 15-minute pick up parking is available at the Discharge lobby entrance. 

Location details

4000 Kresge Way, St Matthews, KY 40207, Louisville, KY, 40207, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 4:30 p.m.
Sat8:00 a.m. to 4:30 p.m.
Sun7:00 a.m. to 6:00 p.m.
3.024 reviews
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Andrea Scott's profile image
Andrea Scott 
on Google
3 months ago

I have never had more issues with getting my prescriptions filled as I have with this pharmacy. As someone carrying Baptist health insurance, my prescriptions must be filled there. I’ve had to call numerous times about multiple prescriptions, often resulting in not getting my medication when I need it. Today I called about a script for my daughter from 2 weeks ago. The pharmacy didn’t fill it because they were confused about the dosage. So they just didn’t fill it. They didn’t bother to call the prescriber or myself, they ju... read more

clayton dick's profile image
clayton dick 
on Google
5 months ago

The pharmacy at Baptist Hospital on Kresge Way gave me excellent service and were so helpful in getting a prescription refilled. 

Graham Burton's profile image
Graham Burton 
on Google
9 months ago

I had a great experience while I was put in a bed. They treated me with respect and kindness 

Jessica S's profile image
Jessica S 
on Google
9 months ago

The majority of staff is extremely rude, unhelpful, and act as if you are bothering them when picking up medicine. Scripts are often not ready on time and they do not communicate delays or additional information needed to patients in any way. They let you know when you call in to check status. Shameful. 

william davies's profile image
william davies 
on Google
11 months ago

They saved the day, quite literally! 

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Frequently asked questions about Baptist Health Louisville Retail Pharmacy

How is Baptist Health Louisville Retail Pharmacy rated?

Baptist Health Louisville Retail Pharmacy has a 3 star rating with 24 reviews. 

When is Baptist Health Louisville Retail Pharmacy open?

Baptist Health Louisville Retail Pharmacy is closed now. It will open at 7:00 a.m. 

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