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Baptist Health Lexington Hand & Physical Therapy
- Physical Therapy
- Lexington, KY
About this business
Location details
230 Fountain Ct #100, Ste 100, Lexington, KY, 40509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After my 5th PT session, the receptionist stood in for the regular PT person. She didn't know what she was doing, and I asked her about why she was standing in for the usual PT person. Made a formal complaint with Central Baptist, but the head of their PT dept. couldn't care less. He said the receptionist had some training, but clearly forgot things, and he laughed it off. I did not think it was a laughing matter, so I took my business to another PT group.
I called them and gave them my insurance information, and they confirmed that they accepted it. I confirmed again at the first appointment by providing my insurance card. At each of the appointments, they collected my copay and never once informed me that I owed them anything else for months. Most places will actually check the insurance, but this establishment can not be trusted to do so. I did appreciate the physical therapists and their work, and I would have been willing to work out a schedule and treatment I could affor... read more
Frequently asked questions about Baptist Health Lexington Hand & Physical Therapy
How is Baptist Health Lexington Hand & Physical Therapy rated?
Baptist Health Lexington Hand & Physical Therapy has a 3.2 star rating with 5 reviews.
When is Baptist Health Lexington Hand & Physical Therapy open?
Baptist Health Lexington Hand & Physical Therapy is closed now. It will open tomorrow at 9:00 a.m.
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