Bankhouse Surgery

Pat Swinney 

on Google

3 weeks ago

Lines always busy, can't get thro to make appointment then lines go dead. Not possible for me to go down to make appointment & I would like a face to face appointment not a talk over the phone. Some doctors have a service were if u are a long line in a queue someone will phone you back. This practice has neither of these options....its just an engaged signal. 

Simon Henning & Steve Dowson 

on Google

2 months ago

Excellent service - recently moved into the area and they have been extremely helpful, providing a joined up service and liaising with other providers to make sure I get the right treatment at the right time. I'm very impressed 

peter trainer 

on Google

2 months ago

never had a problem with any consultant i have had appointment with mind it is pretty hard to get an appointment when phone lines open though they do also advise of when to call and always try there best to get an appointment during the day 

Shannon 

on Google

3 months ago

Very impressed. Recently moved to Hartlepool and registered with Bankhouse. Called up to book an emergency appointment for my 18 month old and managed to get a same day appointment. The receptionist who took the call was so friendly and so was the lady who checked us in. The GP was very helpful. Would recommend. 

Gill Handisides 

on Google

3 months ago

I have totally had a nightmare with this practice since joining the practice Dr Monica only last week pescribed me a medication that made me violently ill for a full week I was laid up goes to our hospital and the nurse who seen me couldn't understand why I had been prescribed this and as for the receptionist's there is one gentleman he is ok but the other two lady ones are absolutely atrocious I'm still feeling under parr now through that medication I feel as if I have been poisened and it took over two years to get that ap... read more