Bankers Warranty Group Inc

Robert S. 

on Birdeye

4 years ago

I purchased a HUGE 85" TV that came with a 5 year warranty under Bankers Warranty Group's subsidiary, https://centricity.com/. Talk about a joke. The tv had an electrical fire, verified by an electrician and tv technician repair... corresponded directly and through BBB, all a waste of time... and all a waste of money. They looked at pictures, never verifing anything or taking 3rd party, independant persons into account. Dont every spend a penny on an extended warranty... and more importantly, never warranty through Centricit... read more

Cecilia C. 

on Birdeye

5 years ago

This is probably the worst extended warranty group I have ever dealt with. Their customer service reps are very rude and would do anything to get out of sending someone to look at the appliances. I have a GE washer and dryer, bought it at Monark in 2017, bought the extended warranty with Bankers Warranty Group of Florida, Inc. and they wouldn't send someone out since the warranty was expired with GE and it was an issue with the washer before I bought it. Why would they assume the washer had an issue before I bought it? I hav... read more

kaci t. 

on Birdeye

6 years ago

On Monday, May 14th, 2018, I reported an insurance claim on my iPhone X at the Verizon store on base at Eglin. It fell on concrete and the entire back is shattered. Mind you, when I first set up my new Verizon account, I pain (in a full amount) for insurance through this company because they offered a good military discount. Had I known at the time that I wouldn’t be able to use my insurance I would have stayed away from this company. That day the customer service associate from this insurance company informed me that I woul... read more