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Bankers Trust

3.2

About this business

Since 1917, Bankers Trust has been a leading financial institution for commercial and consumer banking services. Headquartered in Des Moines, Iowa, and with total assets approaching $4.5 billion, Bankers Trust is the largest independently owned depository institution in the state. The company employs more than 600 people across the country, with branches in Central Iowa (including Ames), Cedar Rapids, and Phoenix, and offices in Omaha and Sioux Falls. Bankers Trust invests more than $1 million annually into the community, an... read more

Location details

655 E Army Post Rd, Des Moines, IA, 50315, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.211 reviews
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Samuel Claesson's profile image
Samuel Claesson 
on Google
a year ago

Great bank. Good CD rates and debit card given on the same day. Vilay gave great service. 

teri stoermer's profile image
teri stoermer 
on Google
2 years ago

Thanks so much for your help today!! Heather outstanding customer service!! 

Andrea Zitoli's profile image
Andrea Zitoli 
on Google
2 years ago

Just called to ask for a reversal on my first ever OD charge. The female from the bank was very short and rude to me. It has made me so irritated I'm ready to march in and close my account. Pathetic customer service!!! 

49erfan's profile image
49erfan 
on Google
2 years ago

I have called several times and was and was told "I'd be contacted right away" from 3 different tellers. I was ignored. I have sent several emails throught the so called customer service and have been ignored. One rep even read my email. Said he'd give it to his boss and "she'd call me back". Of course I was lied to. All this makes me feel angry and unvalued as a customer. I just spoke with "Carmen" about closing my account. SHE NEVER ASKED WHY. Then when I said thanks for retaining me, she laughed. 

J W's profile image
J W 
on Google
2 years ago
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Frequently asked questions about Bankers Trust

How is Bankers Trust rated?

Bankers Trust has a 3.2 star rating with 11 reviews. 

When is Bankers Trust open?

Bankers Trust is closed now. It will open tomorrow at 9:00 a.m. 

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