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397 North Sam Houston Pkwy E, Ste 100, Houston, TX, 77060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would like to share an honest review based on my experience. While I had a very disappointing experience with the loan department, I want to recognize that the branch team has consistently taken great care of me. Mariah, Ceasar, Patricia, Juanita and the manager, Larhonda, have all been professional, supportive, and attentive. However, based on my experience, I would not recommend this bank for those seeking a long-term relationship when it comes to lending services.
Disastrous customer service experience! It has been 3 weeks since we renewed our CD over the phone, and we still have not received any related documents. I called a week ago and again today, and spoke with Patricia—the same clerk who handled the renewal—but instead of being understanding or trying to resolve the issue, she became defensive and rude. When I explained the situation, she responded with, “How is it my fault that you haven’t gotten the documents?”—as if I was calling her personally and not the bank. Rather than h... read more
Fred and Larry did a fantastic job refinishing my door. It looks great. I would highly recommend them.
This Bank OZK IS A GREAT BANK VERY NICE STAFF .
Its ok
Bank OZK has a 3.9 star rating with 8 reviews.
Bank OZK is closed now. It will open at 9:00 a.m.
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