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Bank of the West
- Banks
- La Puente, CA
About this business
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 13300 Crossroads Parkway North, City of Industry, CA 91746
Location details
13300 Crossroads Pkwy N Ste 120, Ste 120, La Puente, CA, 91746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff needs better training. She was rude and she raised her voice when she talked to me. I told her that she need to lower down but she pretends she doesn’t understand. She talked to her supervisor many times and definitely need better training on business and training on how to talk to customers. She asked me to provide utility bill. I told her that I only have electronic version and I can email to the bank. She refused and asked me to print out the bill and come back. What a bank! Another thing I don’t like is that th... read more
I will share with you that calling the Customer Service number for anything will result in a very bad experience and complete nightmare! The reps over the phone are horrific at best. I will give praise to a Relationship Banker that I met in person at this location by the name Marcella. Marcella went up and beyond to assist in an issue I had. She is a true professional and BMO is fortunate to have her.
Took forever, and charged me $19 to cash 2 checks
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 3.9 star rating with 19 reviews.
When is Bank of the West open?
Bank of the West is open now. It will close at 5:00 p.m.
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