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Bank of the West
- Banks
- Pleasanton, CA
About this business
Location details
5452 Sunol Blvd, Pleasanton, CA, 94566, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Got a mailer with a decent sign-up bonus so decided to sign up. Account was flagged for fraud the next day. Had to go into this bank to prove my identity, overall weird experience with bankers holding speaker phone calls in an open desk setup and service wasnt exactly friendly, didn’t explain what he was doing and just had me sit there awkwardly while he scanned all my personal documents. Accounts were closed anyway due to ‘the investigation determining the accounts were opened due to identity fraud’, huh? If you guys don’t ... read more
The folks at the branch are great. I've spent more time in there than I have in any other bank over the last 20 years. The back office of BMO however may be the most incompetent excuses for a bank that exist. 2nd grade level online banking. A phone tree from hell, service that is both slow and accidentally hangs up. Fraud departments that say they'll call and never do. I'm just waiting for the data breach news from this mickey mouse outfit. Don't do business with them unless you only want to deal with branch and are retired.... read more
Great customer service!
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 3 star rating with 4 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open tomorrow at 9:00 a.m.
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