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Bank of the West

2.6

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 1000 East 1st Ave, Broomfield, CO 80020 

Location details

1000 E 1st Ave, Westminster, CO, 80020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.628 reviews
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First Owner's profile image
First Owner 
on Google
a month ago

Super incompetent and unfriendly mortgage call center. Asked for the mortgage payout amount, they were supposed to email it and they never did. And here I am making multiple trips to get a check for them 

Mickey McMillan's profile image
Mickey McMillan 
on Google
4 months ago

I consistently receive exceptional service from Carolina. Not only is she friendly and approachable, but also highly knowledgeable and efficient. During my last visit, I needed to make a complex deposit, and Carolina patiently guided me through the process, ensuring I understood every step. She also remembered my name from my previous visit, which made me feel valued as a customer. Her ability to handle high-volume situations with grace and professionalism is truly commendable. I highly recommend banking here! 

Karina Podlesny's profile image
Karina Podlesny 
on Google
6 months ago

Terrible experience today. I've been doing business with BMO since they were Bank of the West (20+ years) however the service has gone completely downhill since BMO took over. It has reached a point where I no longer feel comfortable doing any further business with this bank. They simply do not care about their customers and their needs. I came in for a simple thing as exchanging coins (all wrapped in rolls as I was previously asked to do). The clerk named Chris (I do not remember his last name) refused to take the coins (ro... read more

Cindy Ng's profile image
Cindy Ng 
on Google
8 months ago

The teller don’t know how to smile. 

Corinne Vanosdoll's profile image
Corinne Vanosdoll 
on Google
11 months ago

Some of the worst customer service I have ever encountered! Were supposed to ups overnight documents to another location and fell through the crack no responsibility. Went to withdraw money and was asked how I would like it and said in large bills to be told sorry I do t have 100 dollar bills, and I’m like well your a bank can you get it and the teller said “it’s not in my machine” meanwhile bank is totally empty. Rude, worst customer service ever ! 

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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.6 star rating with 28 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open at 9:00 a.m. 

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