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Bank of the West

3.4

About this business

Location details

1250 Pacific Ave Suite 100, Suite 100, Tacoma, WA, 98402, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.45 reviews
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Sahra Aube's profile image
Sahra Aube 
2 weeks ago

The manager Percy, went above and beyond to make my experience a success. His banking knowledge was exceptional! He was able to explain everything I needed in such incredible detail, I could understand everything about the accounts I opened. Percy also, was so friendly it felt like I was talking to a longtime friend rather than a stranger opening an account. I also witnessed how he treated his staff and lead his team with compassion when they were in need of his assistance. I am more than satisfied with my experience and bec... read more

Matthew King's profile image
Matthew King 
a month ago

BMO Harris decided they didn't' like my mailing address, made no actual effort to contact me, then decided to randomly CANCEL my credit card making claims that they sent mail and made phone calls that never took place. You hit my credit score and took away a lifeline when I actually needed it because your group can't handle a robocall or a piece of paper. Your recourse: Reapply for the same card at a higher interest rate. CUTE. Their troubleshooting staff is handled entirely overseas, will uuum and aaaah at you for asking b... read more

Party House's profile image
Party House 
a month ago

Fantastic assistance! Fantastic staff! Thank you 

maria harris's profile image
maria harris 
3 months ago

Candice was wonderful. She was courteous, professional and very very helpful. We drove over from Port 

Cedric van Duyn's profile image
Cedric van Duyn 
4 months ago

Phone helpline is practically useless, website is constantly down due to “maintenance,” and access to my accounts needs to be periodically reset. In order to make payments on a business credit card, two sets of credentials are necessary, as payments are made through a separate vendor. Payments do not update in the online portals immediately as with other banks, e.g., US Bank, so you have to remember to check that it went through. The app is as clunky and unstable as the website. 

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 3.4 star rating with 5 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open at 9:00 a.m. 

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