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Bank of the West

2.8

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 4910 SE 14th St, Des Moines, IA 50320 

Location details

4910 SE 14th St, Des Moines, IA, 50320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.827 reviews
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Amanda Frye's profile image
Amanda Frye 
on Google
3 months ago

I had bank of the west and was content. The staff was chill and it was a nice bank. They told me to open a secure credit card account (you add money and it acts as a credit card) and they assured me after a year i would be able to open a credit card. I waited THREE YEARS. After BMO bought it, they refused to give me a credit card. Said my credit wasn’t good enough, and lied about my credit limit. I was able to get a mortgage loan AND open a credit card with Greenstate that same month. The staff is rude. The policies make no ... read more

Jim Graham's profile image
Jim Graham 
on Google
4 months ago

Nice of you to be closed in the middle of the day on Wednesday because of a little snow. I made it to work but you can't? Your terrible customer service is beginning to rival US Bank. 

John Stelmacher's profile image
John Stelmacher 
on Google
2 years ago

Less services than ever before and higher fees. 

Dee Large's profile image
Dee Large 
on Google
2 years ago
John Stelmacher's profile image
John Stelmacher 
on Google
2 years ago

More staff would be nice, but the staff hustles and listens. 

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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.8 star rating with 27 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open tomorrow at 9:00 a.m. 

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