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Bank of the West

3.7

About this business

Location details

4910 SE 14th St, Des Moines, IA, 50320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.73 reviews
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Julia Roberts's profile image
Julia Roberts 
3 days ago

Unprofessional customer service for a Bank and teller wanted to make cashing a BMO Cashiers check a long wait , because “you’re not a BMO customer”. She seemed to make a bigger deal than necessary that I’m not a BMO account holder. I didn’t care about the $10 fee. It doesn’t take 15 minutes to clear a check issued by the bank itself. I don’t know if Teller Veronica is new, has management doing high pressure account opening tactics on staff, or what. It’s not weird for a person with ID to cash a check, not at all. But she had... read more

Danielle R's profile image
Danielle R 
a month ago
Leonardo Galvan's profile image
Leonardo Galvan 
a month ago
Marcus Majic's profile image
Marcus Majic 
2 months ago

Do NOT bank here. I’m on week 2 of a fraud claim (which took 2 days max with prior bank) and they just don’t care. AI customer service on website. Was told claim could take up to 45 days IF I get my money back. Closing account as soon as possible (that only takes one day). 

Joe Ramirez's profile image
Joe Ramirez 
6 months ago

Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 3.7 star rating with 3 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open on Monday at 9:00 a.m. 

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