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Bank of Queensland Frankston

4.6

About this business

Location details

66 Wells St, Hartford, CT, 3199, Australia

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 4:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.627 reviews
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Damon Anderson's profile image
Damon Anderson 
on Google
a year ago

Just rolled over my term deposit again at BoQ Frankston, where I have been a customer for over 5 years now. Although BoQ always offer competitive rates, I could have got another percent or more at a digital bank on this and other occasions. But each time, I have stayed at BoQ for one main reason: unparalleled customer service. All the staff are great, especially the one I’ve dealt with most, Catherine, who has a professional approach and friendly personal touch, and is an excellent communicator, consistently responsive and h... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Just rolled over my term deposit again at BoQ Frankston, where I have been a customer for over 5 years now. Although BoQ always offer competitive rates, I could have got another percent or more at a digital bank on this and other occasions. But each time, I have stayed at BoQ for one main reason: unparalleled customer service. All the staff are great, especially the one I’ve dealt with most, Catherine, who has a professional approach and friendly personal touch, and is an excellent communicator, consistently responsive and h... read more

victor cassano's profile image
victor cassano 
on Google
a year ago

Fantastic service. Staff can not do enough to help. Try and ring any other banks and get personal service on the phone the most obliging staff ANY WHERE. OLD Fashion personal service we use to get years ago 

Service Manager's profile image
Service Manager 
on Google
2 years ago

I have been with this bank since 2013, I can honestly say every time I have gone into this branch for anything, I have been helped in a friendly and professional way. What I love most is that the staff (Andrea) remembers my name every time I come in. Its so much nicer than feeling like an insignificant number. I have no monthly fees charged on my transaction accounts, good old fashioned service. 

Sahabjeet Singh's profile image
Sahabjeet Singh 
on Google
2 years ago

Very bad in home loan never 👎 trust this branch. Manager so rude & unprofessional. 

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Frequently asked questions about Bank of Queensland Frankston

How is Bank of Queensland Frankston rated?

Bank of Queensland Frankston has a 4.6 star rating with 27 reviews. 

When is Bank of Queensland Frankston open?

Bank of Queensland Frankston is closed now. It will open at 9:30 a.m. 

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