Bank of England Mortgage

Jeff Helton 

on Google

5 years ago

I wouldn’t even give them a star if I didn’t have to to share my review I was told everything’s great you don’t need no money at closing you’re gonna get this you’re going to get that your interest-rate’s going to be here then none of it happened and I was told we don’t need to pay for the appraisal until unless you back out at closing and they charge my credit card and now I can’t get my money back don’t do business with these people 

kmartvols16 

on Google

5 years ago

The initial conversation, the pre approval and process to underwriter was great. Phone conversation and text saying everything is good, nothing to worry about and no money needed to bring to the table since using VA loan. Within minutes of underwriting reviewing this perfect packet it was identified that the debt to income ratio did not support the request. So now by text, I now need $18k of reserves to move forward. The coward local mortgage rep wouldn’t even call me even after I left a voicemail. She continued to text. Not... read more

Rob Falick 

on Google

6 years ago

Lucas Rodenbaugh is a good guy, cares about his customers, but his communication isn't great. We almost couldn't close because of that as well as lousy underwriters that can't read a tax return. After failing to hit the first closing date, the seller demanded a hefty fee to close or they would default us. Thankfully, (after asking 4 times) BOE reimbursed the fee to us. Did we get the house? Yes, barely. Did we go through any stress? Yes, definitely. 

Erin Glover-Burst 

on Google

6 years ago

I wouldn’t recommend anyone other than Lucas! I’ve tried for years buying a house and Lucas showed me it was possible. He answered all our questions in a way we could understand as never having knowledge in buying a house before. Thank you Lucas for your time and patients in making as things possible for my family. You come highly recommended and I would want to use anyone else! 

Michelle Snider 

on Google

6 years ago

My husband and I had a loan closing with Lucas at Bank of England. He was very professional and knowledgeable in every aspect of the loan process. He made sure we stayed informed every step of the way through the process. At closing all the paperwork was in order and had no problems whatsoever during the closing. I would recommend Lucas and Bank of England to anyone who is in the market for a new loan or refinance.