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Bank of America (with Drive-thru services)

3.2

About this business

Location details

13311 New Hampshire Ave, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.2118 reviews
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superluminal89's profile image
superluminal89 
2 months ago

I'd like to highlight the excellent service provided by Naomi Bond, the Bank Manager. She was very patient with me when I needed documents notarized. I was in and out of the branch quickly. B of A needs more people like her. 

Bob Serber's profile image
Bob Serber 
3 months ago

My savings and checking accounts have been hacked. All of my accounts have been put on credit. Only my ATM debit card had been canceled and I was unable to use online banking to access my account. Lillian KIPTOO a senior banker assisted me through this arduous process. She helped me to create new accounts, unblock my online banking She is professional, knowledgeable, OK friendly, and patient and expedite delivery of a new ATM debit card she is a professional. She was patient. She was helpful and a pleasure to deal with. 

Erik Lang's profile image
Erik Lang 
5 months ago

I went there today with my elderly father for the first time and the tellers were so helpful. We had an extremely challenging situation and they figured it out. 

Hannibal Berihun's profile image
Hannibal Berihun 
6 months ago

Try to avoid this branch if you can! They’ll tell you they don’t have enough people to do the job and will always find excuse. I have been there for several days for a very simple update on my account and no one was able to serve me. Worst BOA experience! 

John Van Lonkhuyzen's profile image
John Van Lonkhuyzen 
9 months ago

When I call this Bank of America location they either never pick up the phone or they leave me on hold never to answer my call. 

Frequently asked questions about Bank of America (with Drive-thru services)

How is Bank of America (with Drive-thru services) rated?

Bank of America (with Drive-thru services) has a 3.2 star rating with 118 reviews. 

When is Bank of America (with Drive-thru services) open?

Bank of America (with Drive-thru services) is closed now. It will open tomorrow at 9:00 a.m. 

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