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1111 Eldridge Pkwy #100, Houston, TX, 77077, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 4:00 p.m. | |
Tue | 10:00 a.m. to 4:00 p.m. | |
Wed | 10:00 a.m. to 4:00 p.m. | |
Thu | 10:00 a.m. to 4:00 p.m. | |
Fri | 10:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If I can give a 0 star I would. They are not helpful at all. I am facing a BIG fraud on my accounts, I’m pregnant and going under so much stress with what’s happening to me with the bank and no one was able to help me. When I spoke with customer service on the phone they told me something and when I come and speak with the manager who is supposed to be nice and helpful wasn’t none of that at all. I’m never coming back here.
HORRIBLE customer service. I waited in the lobby for 5 minutes hoping somebody would help me. No one ever did. AVOID THIS LOCATION!
I seriously don't know why this branch even exists. They have inconsistent hours, no drive thru and no outside ATM. My real issue is with the manager who I have had 2 bad experiences with now. First, I came in a few weeks ago needing to withdrawal $13k from my account but was informed that their limit was $10k cash. They suggested I go to a different branch in a sketchy part of the area that has a higher limit. Mind you I have my 1 yr old son with me so that's out of the question; so l settled for the $10k limit. The teller ... read more
Unfortunately this Bank of America has terrible customer service :/. It’s almost as if everyone hates their jobs or the customers.
This is the absolute least helpful location, will not be returning. Strongly recommend going to a different location if you need to make a trip to the bank.
Bank of America (with Drive-thru ATM) has a 2.8 star rating with 93 reviews.
Bank of America (with Drive-thru ATM) is closed now. It will open tomorrow at 10:00 a.m.
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