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Bank of America (with Drive-thru ATM)

2.8

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Location details

1111 Eldridge Pkwy #100, Houston, TX, 77077, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.893 reviews
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Mariana Tohme's profile image
Mariana Tohme 
on Google
2 months ago

If I can give a 0 star I would. They are not helpful at all. I am facing a BIG fraud on my accounts, I’m pregnant and going under so much stress with what’s happening to me with the bank and no one was able to help me. When I spoke with customer service on the phone they told me something and when I come and speak with the manager who is supposed to be nice and helpful wasn’t none of that at all. I’m never coming back here. 

Alex Krueger's profile image
Alex Krueger 
on Google
2 months ago

HORRIBLE customer service. I waited in the lobby for 5 minutes hoping somebody would help me. No one ever did. AVOID THIS LOCATION! 

Adrianna Meyer's profile image
Adrianna Meyer 
on Google
3 months ago

I seriously don't know why this branch even exists. They have inconsistent hours, no drive thru and no outside ATM. My real issue is with the manager who I have had 2 bad experiences with now. First, I came in a few weeks ago needing to withdrawal $13k from my account but was informed that their limit was $10k cash. They suggested I go to a different branch in a sketchy part of the area that has a higher limit. Mind you I have my 1 yr old son with me so that's out of the question; so l settled for the $10k limit. The teller ... read more

Brittney Williams's profile image
Brittney Williams 
on Google
4 months ago

Unfortunately this Bank of America has terrible customer service :/. It’s almost as if everyone hates their jobs or the customers. 

Jacob's profile image
Jacob 
on Google
5 months ago

This is the absolute least helpful location, will not be returning. Strongly recommend going to a different location if you need to make a trip to the bank. 

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Frequently asked questions about Bank of America (with Drive-thru ATM)

How is Bank of America (with Drive-thru ATM) rated?

Bank of America (with Drive-thru ATM) has a 2.8 star rating with 93 reviews. 

When is Bank of America (with Drive-thru ATM) open?

Bank of America (with Drive-thru ATM) is closed now. It will open tomorrow at 10:00 a.m. 

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