This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of America, National Association
- Banks
- Cary, NC
About this business
Location details
1001 St Charles Pl, Cary, NC, 27513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beautiful tellers and loan officers. This place is out of my way but I went back because service was that great. Also witnessed some nasty customers and the bank associates remained kind. Five stars, especially to the young petite lady from Bangladesh. Be kind people! Best banking experience ever
I have been banking with Bank of America for nearly 15 years. Yesterday, I went to open a new account to receive my son's disability payments. The Indian Branch manager, were so RUDE AND UNPROFESSIONAL; and, as if that weren't enough, they had no idea what I was asking for. I was about to CLOSE my account, but I reminded myself that they are just employees. I went to another Bank of America located at: 317 Colonades Way in Cary, where Denise Simms helped me open my new account with great speed, professionalism, and kindness.... read more
Absolutely useless visit. This bank has the worst customer service I’ve ever experienced. The associates at this location are inexperienced and rude—they clearly don’t know what they’re doing. Their only response is, “Call customer service.” Then why are they even open if they can’t solve simple issues? I called customer service and was on hold for almost two hours. After that, I was told they “don’t have access” and would transfer me. After four transfers, nobody could solve the problem. Absolutely ridiculous.
I went to bank there lady back ground from India she does not know how to use body languages toward customer. See needs to say thank you to visit with us but she did not thanks and said go. She needs training. How to serve customers. Go is bad toward customers. Unacceptable. We need united.
Frequently asked questions about Bank of America, National Association
How is Bank of America, National Association rated?
Bank of America, National Association has a 3.3 star rating with 74 reviews.
When is Bank of America, National Association open?
Bank of America, National Association is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com