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Bank of America Financial Center

2.8

About this business

Location details

10726 Continental Ave, Queens, NY, 11375, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.8127 reviews
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Anonymous's profile image
Anonymous 
4 weeks ago

Horrible customer service. Employees are standing around talking and couldn't be bothered with helping customers. They act as if you're interrupting them by walking in. 

Sultan Karim's profile image
Sultan Karim 
3 months ago

This is worst service center we have in whole of bank of america service centers. No one talks with clients i had to activate my debit card and Darci one of the employe asked me to wait for 45 mins. This is ridiculous and bank of america need to work on their employe to be helpful. We pay you and does not want services for free. We need to be respected always 

Jermaine Shotta's profile image
Jermaine Shotta 
4 months ago

My cousin asked me to deposit a check Into his account, I went to this branch, the teller told me that the check was invalid and that my cousin needs to call the company that issued it. The teller would not tell me what made the check invalid but insists that my cousin calls the issuing company. 

Yuwei Pan's profile image
Yuwei Pan 
4 months ago

After being sent in circles for two weeks (I was about to give up), Sarah Lau at the Forest Hills helped me resolve an issue that no one else could! She was very thorough and meticulous, and she did her research BEFORE I got there so that my time was not wasted. People like her get things done I highly recommend working with her if you want someone who cares about your time and money, whether you are running a business or need help with personal finances. Lastly, thank you to the lobby receptionist who gave me water when I ... read more

Sohayla Rostami's profile image
Sohayla Rostami 
5 months ago

Terrible experience, after being a BoA customer and account holder for decades. Everyone was just standing around socializing (apart from the teller Edgar who was very helpful). The male employee who was at the front did not help with my questions about appointments and despite standing in line for 30+ minutes with the line of people expanding, he didn’t come back to help the other teller. The other employees were just socializing with each other and wasting the customer's time rather than helping get people through their bu... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.8 star rating with 127 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is open now. It will close at 5:00 p.m. 

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