Bank of America Financial Center

Webster Ladoux 

on Google

3 weeks ago

I am pleased thankfully by the customer service representatives as they assisted me with respect and diligently advocated for me and found a resolution to my needs. Keep up the good work I am PLEASE. 

Edward Lupo 

on Google

a month ago

I just came back from this Bay Shore BoA location to enquirer about a homeowners line of credit. I was anticipating having to deal with being provided misinformation that I would need to resolve on my own. My expectation was based on a lifetime of experience as a 71 year old senior. I actually left the location as a very grateful customer thanks to the outstanding professionalism of banking officer Luis Hernandez and financial center VP Urooj Jatoi If you have any banking needs, forget about all the other bank choices in Bay... read more

KZ Sports Marketing 

on Google

2 months ago

Recently went to this branch with my father. I had to be added to one of his accounts as a co-signer. Beautiful interior...nice atmosphere but it seemed under-staffed. We had to wait a good 20 minutes to be seen by the Relationship Banker...who was Ricardo Romero-Cisneros. Ricardo was very good and got done what we needed to have done...however my good assumption is that he had to drag out this simple process by asking us the "corporate" questions that he has to ask (i.e. I see you have spoken with a colleague regarding line... read more

Stephanie Silva 

on Google

9 months ago

I’ve been banking with Bank of America for 16 years, I also have accounts at several other banks and credit unions, and have never had such poor service as I had at this particular branch. First, they only have one teller window, all the way in the back corner. The teller was not only rude and off putting to me, but was extremely rude to the customer in front of me who clearly was having trouble communicating, as English was not his first language. She was dismissive and unwilling to assist him, and seemed to get easily frus... read more