Bank of America Financial Center

Red Lazer 

on Google

11 months ago

I pulled into BOA today to get some cash at the drive through machine. Much to my dismay there was truck backed in blocking the drive thru and as I pulled through to leave, the machines were gone and workers were jackhammering beneath that area.  

Ashley Delay 

on Google

a year ago

I attempted to open a restricted account for my son. The associate who helped me needs retraining on handling PII! She asked me to tell her my SSN while in line and I had to ask for a pen to write it down for her. When I had the appointment to finalize the account she asked me to write my son's SSN down again and when I asked to see where it was written before so I could copy it she began reading it out loud, again within ear shot of other customers and staff! After the account was approved their legal department sent the wr... read more

Rosemary Rosemary 

on Google

a year ago

I’m very happy with Bank of America. Most importantly, they notify me immediately of any possible fraud going on in my account and we discovered two attempts. The debits were immediately reversed and new debit cards were ordered. ordering checks is easy and I do most of my banking online or drive-through. 

Barbara Mckinney 

on Google

a year ago

Needed notary and being a customer I made an appointment for the next day and provided proper identification. Then they said they couldn't notarize our document. Went to title company where I'm not a customer and they notarized my documents quickly and for no chrage. Terrible customer service at Bank of America.