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Bank of America Financial Center
- Banks
- Fountain Hills, AZ
About this business
Location details
16925 E Shea Blvd, Fountain Hills, AZ, 85268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I previously had an issue with the ATM at the Fountain Hills branch. I attempted to withdraw cash, and although no money was dispensed, the amount was deducted from my account. I filed a dispute and recorded a video of the ATM malfunctioning. I’m pleased to update that the bank has since resolved the issue and refunded the full amount. While the experience was frustrating at first, I appreciate that the matter was ultimately taken care of. Thank you for addressing the problem.
Please avoid using the ATM machine at Fountain Hills branch. I attempted to withdraw cash, but the transaction deducted funds from my account even though no money was dispensed. I have filed a dispute, and I was informed it may take up to 45 days to resolve. I also recorded video of the ATM malfunctioning. Please note that your account still show that a withdrawal was made even if you did not receive any cash. If the dispute goes well. I will update my rating to much higher number . Thanks
A big shout out to the staff at BofA in Fountain hills! I have been banking at this specific location for nearly 25 years business & personal. Makki, Joe, ceaser & Quinton go above and beyond to take care of there customers. BofA is very Fortunate to have a team like this representing them. I hope they know this.
Terrible service refuses to help, needs additional training on interacting with customers
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 3.7 star rating with 29 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 5:00 p.m.
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