This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
3828 Atascocita Road, Houston, TX, 77396, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I went to this branch today (Saturday) to do a wire transfer, I should of known I was about to have problems when I was told to just do it with the mobile app. I knew I could not wire over 400k using the app, when I told them the amount, they stated they would need approval from another department which was closed today. Luckily I had a standing appointment at another BOA branch and went there to reconfirm what I was told. The representative at the other location contacted the approval department (which was open) and process... read more
Every time I come to this office I feel welcome, everyone knows exactly how to help with my needs and problems. They are very professional and knowledgeable....You guys are incredible. Thank you and keep up the ethics and joy on your work.
I have appointment with Mr. Adan Montoya, very impress with the service. He really taking his time for my paperwork that I am so frustrated and stress. He is the best and helpful and hope that his boss will acknowledge him and promoted him. Mr. Marshall Lyons he is a great manager, he came in and introduce himself, seems he really cares with the clients. I hope that he will be promoted as well. The lady on Saturday was not impressed; I did not get her name because I was so upset and really disappointed with the services. I a... read more
When dealing with managerial topics I had to go to a different branch. The manager here, Marshall, was unprofessional and could not properly handle my topic. The second time, I encountered him I was at the window making a transaction and he just stared at me and made me feel very uncomfortable. I asked what he needed and he wanted to know if the other branch helped me and I said yes. When I left the building he put on his sunglasses and looked the other way.
Stopped coming to this branch 4years ago because of their prejudice and biased atmosphere, but decided to stop here because I was in the area. And the same prejudice biased experience 4 years later. I see new faces, black, white, hispanic but the atmosphere still carries a spirit of prejudice. Overly checking ID and then another teller gonna ask the teller working with me, did you check identity? Asking me 3 times how much deposit was when teller counted cash already!! Just a horrible experience.
Bank of America Financial Center has a 2.1 star rating with 72 reviews.
Bank of America Financial Center is open now. It will close at 4:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com