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Bank of America Financial Center
- Banks
- Austin, TX
About this business
Location details
3520 N Lamar Blvd, Austin, TX, 78705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I booked an appointment with a banker just to get access to my bank account. Not only did I arrive and was told that I wasn’t on the appointment list and asked to wait 30 minutes, but after waiting for more than an hour, no one ever came to me again. Excellent service both online and offline!!!Â
The staff is hostile and unhelpful, I’ve filed a complaint with BoA corporate, but they block you from entering the bank and then try and force you to use an ATM. Why on earth would I come all the way to the bank during business hours if I did not need something specific from the tellers. Wild, you get hassled as your own bank for needing to withdraw funds not in a 10s or 20s increments.Â
I had an appointment at this branch on September 16, 2025, and the senior banker that I dealt with Carina was extremely helpful, professional and kind. Even though I wasn’t able to get done what I came there intending to do due to legalities out of her control, she gave me great advice on how to move forward during a difficult time that was much appreciated thank you, Carina.Â
This location is very poorly managed! Today, 9/16/25 there was one teller and a 25 minute wait to make a deposit. It seems like some of the other bank employees could help out when the customers in line reaches the front door. I won't be back.Â
Outstandingly excellent experience each time I visit this branch! The staff is always super friendly, positive and helpful, even when I arrived at closing time. Many thanks to all the staff for being very professional, prompt, caring. Tonio (officer, financial advisor) went thoroughly, friendly, patiently and very knowledgeably the super extra mile to search & advise on all my topics during appointment, giving a vibe of family; similarly Corina (sr banker) very positive, thorough in all details, or the caring tellers as Shan... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.8 star rating with 92 reviews.Â
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.Â
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