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Bank of America Financial Center
- Banks
- Rockville, MD
About this business
Welcome to Bank of America in Rockville, MD, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and... read more
Location details
15215 Shady Grove Rd, Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Catherine was so rude and not professor banker, trying to deposit my pay check and she told me this check already deposited I told her no I never deposit this check and every second week I got my paycheck, then she said there’s mistake on the date, I ask her let me see she refused let me see my paycheck and gave me impatient face. And I said if I deposited it why I have to deposit it again. After all argument, finally she deposit my check. How come Bank of America hire people like her. And hope the bank consider this matter
Both ATM’s in this location aren’t working. No sign that informed it.
Great bank, and great service. The tellers were extremely nice and the manager was extremely helpful. This is my go to bank from now on.
On June 27, 2024; I went to deposit a minor’s (my 4 yr old child) check with necessary documents. The representative attended me said, “ I asked the bank if you can deposit a minor’s check, once I hear from the bank, I will call you, you can come tomorrow “. She never called me. I found it unprofessional and poor customer service. If you don’t know how to do it, just ask your supervisor, please stop harassing customers.
WORST MOST UNPROFESSIONAL AND IGNORANT BOA EVER Had checks to deposit, lady with badge #713 I believe with the ipad told me that it's "the same thing to deposit checks with ATM and the clerk" and now I have problem with my two checks that could have been easily avoided with a clerk ! Don't believe anything they tell you, avoid this location at all cost unless you want to stop banking with them all together. Thinking about it myself tbh after this encounter!
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.1 star rating with 70 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 5:00 p.m.
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