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Bank of America Financial Center

2.1

About this business

Location details

15215 Shady Grove Rd, Rockville, MD, 20850, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.173 reviews
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Spencer Kaplan's profile image
Spencer Kaplan 
a month ago
Sandip Chattopadhyay's profile image
Sandip Chattopadhyay 
a month ago

We don't have to personally go to the bank nowadays. I had to deposit checks and cash for a non-profit organization who uses the BoA. Every time we had to attend this bank in-person, the services are inconsistent, rude, unprofessional, and inefficient. Hopefully, today is my last in-person interaction with this bank. Arjun, the person attending the counter, could indeed use training by the manager of this concerned bank. 

L G's profile image
L G 
2 months ago

Terrible customer service with unhelpful and incompetent employees. There’s no sense of urgency or willingness to assist. If you walk in without an appointment, don’t expect any help; they’ll simply ignore you. 

Mariam Osman's profile image
Mariam Osman 
10 months ago

Catherine was so rude and not professor banker, trying to deposit my pay check and she told me this check already deposited I told her no I never deposit this check and every second week I got my paycheck, then she said there’s mistake on the date, I ask her let me see she refused let me see my paycheck and gave me impatient face. And I said if I deposited it why I have to deposit it again. After all argument, finally she deposit my check. How come Bank of America hire people like her. And hope the bank consider this matter 

Beatriz Beatriz's profile image
Beatriz Beatriz 
a year ago

Both ATM’s in this location aren’t working. No sign that informed it. 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.1 star rating with 73 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is open now. It will close at 5:00 p.m.  

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