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Welcome to Bank of America in Dearborn Heights, MI, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restro... read more
24120 Ford Rd, Dearborn Heights, MI, 48127, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Best location ever. Mr ziad was incredibly professional, patient, and knowledgeable. He took the time to answer all my questions . Thank you Mr. Ziad for helping us, you are the best
Branch manager Akeel is hands-down the most unprofessional “banker” I’ve ever met. Four days in a row we came in for help, and all we got was arrogance, attitude, and him mocking us for being locked out of our account. He even laughed at us on the way out. Disgusting behavior from someone in charge of people’s money. Avoid this branch like the plague.
I have never in my life dealt with someone as rude, arrogant, and completely unprofessional as Akeel, the so-called branch manager at this Bank of America. I came in with an urgent issue involving a fraudulent charge on my account — money literally disappearing — and instead of helping, Akeel smirked, shrugged, and told me to “come back when you have all your facts straight.” I had police documentation in my hand and he wouldn’t even look at it. While I was standing there, visibly stressed, he started chatting and laughing w... read more
Dealing with Akeel at this Bank of America was like dealing with someone who actively hates their job and their customers. I went in to ask a simple question about my account, and instead of helping, he talked over me, rolled his eyes, and acted like I was wasting his precious time. When I asked if there was someone else I could speak to, he smirked and said, “You can, but they’ll just tell you the same thing — nothing.” To make it worse, I saw him leave a customer waiting while he stood in the corner joking around with anot... read more
I had an excellent experience at BOA with Ziad. He was incredibly professional, patient, and knowledgeable. He took the time to answer all my questions and made the entire process smooth and stress-free. It's rare to find someone so genuinely helpful in customer service these days. I truly appreciate the support and would highly recommend this branch — especially if you get the chance to work with Ziad!
Bank of America Financial Center has a 4 star rating with 384 reviews.
Bank of America Financial Center is closed now. It will open on Monday at 9:00 a.m.
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