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Bank of America Financial Center
- Banks
- San Mateo, CA
About this business
Welcome to Bank of America in San Mateo, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and... read more
Location details
300 S El Camino Real, San Mateo, CA, 94402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have been a BOA customer since i was a teenager in high school having 2 accounts thru you people and l am now in my mid 30's... I can understand that NOTHING is perfect.. and neither is any companies but i have by far had the WORST EXPERIENCE with your customer service reps this evening.. I called in regarding a ACH TRANSFER that was never received to the receiver and to initiate a wire transfer.. I will not exaggerate but i was bounced around from rep to rep to rep to rep.. 1HOUR AND 15 plus minutes on the phone..... In T... read more
Customer service is invisible/inaccessible. Have been trying all day to get to speak with a customer service representative by phone or online and it has been impossible. Get with the program Bank of America, like many other major banks i.e. HSBC, Chase etc. that make it easy for the customer to have access to service especially when there are problems in the account.
More like worst bank IN America... banked with them for over 6 years now and I've had enough of the horrible customer service
Recommended
Customer service is obviously not a priority here. I was told I had to make an appointment to get something notarized (and I could only get it notarized there if there was a notary block on it). Bank of America only employs one person (at the location I visited) who is a notary. I was also told I'd have to make an appointment with a banker to change my last name on my account. For someone who rarely has time off during the day, that's super inconvenient. I've gotten both of these things accomplished at another bank (in a mat... read more
I have a small business account with BOA and recently they began charging an additional $14 for 'Business Fundamentals' which translates into RIPOFF for NOTHING. I am now paying more for getting less. My local branch closes their drive through services at noon (not to great for those of us who are handicapped) and there was ONE teller today when I went in (3 customers ahead of me) and ONE 'greeter' who evidently is there to chat up the customers while we wait and wait and wait in line. Customer Service? Zip and zero. BOA - n... read more
A big Thank you! to branch manager L. Wang for excellent service today. Not only did she get me to the right person for assistance but her advice also saved me substantial fees from my credit card company. This is what bankers used to do for its customers and she gets it!
A big Thank you! to branch manager L. Wang for excellent service today. Not only did she get me to the right person for assistance but her advice also saved me substantial fees from my credit card company. This is what bankers used to do for its customers and she gets it!
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.7 star rating with 185 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 10:00 a.m.
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