This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of America Financial Center
- Banks
- Grand Rapids, MI
About this business
Location details
6464 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The branch is severely understaffed all the way around. They often pull people from other branches to keep the lights on at this location. I often see one teller and one banker AT MOST here, and they have super long wait times. The folks who work at this branch try to do their best; nonetheless, it's impossible to do any business promptly at this branch. Highly recommend avoiding this location until they resolve their staffing issues.
A very weird and disappointing first branch experience – and first Bank of America experience – as a client returning after several years. I'm sure Marny and her manager were just having a bad day, and in that case it's important to exend them grace. However, as they have numerous options when interacting with clients, clients today have numerous options when choosing banks. I've left two Google reviews in nine years, and they were five stars. I think that says more than I could.
Give Clay a raise!
I always have a great experience and excellent service at this location. Especially help from Maj, always kind and professional! I recommend banking at this location.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 3.1 star rating with 20 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com