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8825 Centre Park Dr, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Unacceptable staffing and service lapses!!! My experience highlights operational flaws at this branch. With only a single teller on duty, service completely ceased when that employee took a brief break. A staff member was present, merely roaming the floor, n failed to cover the vacant window. Compounding this management issue, banking system was extremely slow, which significantly prolonged the wait time for a simple deposit. Urgent improvements are needed in both staffing protocols and technology infrastructure.
I had great communication and follow up to fix a mistake I made. Ms. Garcia was gracious and efficient in helping me with this task.
Holly was great, helpful and efficient!
Why does this branch open at 10AM on a normal business day?
Bank of America Financial Center has a 2.4 star rating with 37 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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