This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of America Financial Center
- Banks
- Irvine, CA
About this business
Welcome to Bank of America in Irvine, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Br... read more
Location details
6356 Irvine Blvd, Irvine, CA, 92620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had a disappointing experience at the BOA Woodbury Irvine branch. The branch manager lacks the experience needed to effectively manage operations and does not seem to prioritize customer service. Despite a long wait for a simple question, there was no effort to improve efficiency. When I requested to speak with the manager, the employee informed me she would be available in a few minutes, but she never returned. This reflects poor leadership and a lack of respect for customers' time. I believe the manager needs more traini... read more
Been coming here for the past 5 years. Five-star service! Lily and the manager, Nathalie, hands down give the best customer service. They always went above and beyond. Very appreciated their help and support. They deserve a raise.
If I could give a zero star, I would. This branch could probably easily get the most useless branch award. The so-called notary there doesn't know the basics of her job which is to just notarize the signature of the person who proves their identity. Instead, she is arguing about the contents of the document which is completely outside the purview of her role. And then she suggests that we should go to a nearby FedEx - if that's the case, why exactly are we Bank of America customers - so we can go to the nearby FedEx? I went ... read more
Super rude associates. Both their atms were out of service, I just ask the lady(as she was walking in the bank on her way to one of their offices because no one else was there after 10 minutes) I asked her if she knows if the atms will be reset or if she knows how long it will take? And she says I can't talk to you I'm helping other customers with strong tone and attitude. I replied I just ask a simple question since ur atms are not working that's all. She says Im in a meeting I can't help you. And I respond you don't have t... read more
I still cannot believe people still have accounts at BofA. They are horrible. Do not know what they are doing and customer service is non existent. I had a relative pass away and I am trying to close the account. I have all the paperwork. I brought into the bank and nobody knows what to do. I went to Chase to do the same thing and it took less than an hour and a check was in my hands in less than an hour. At BofA now I am trying to do the process online and I am on 21 days and counting. Just to close an account and get a che... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 1.8 star rating with 98 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com