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Bank of America Financial Center
- Banks
- Houston, TX
About this business
Welcome to Bank of America in Katy, TX, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Brai... read more
Location details
1622 S Mason Rd, Houston, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Love the customer service here! I’ve worked with all the tellers, and they’re always friendly and professional. If you come in to cash a check and the teller isn’t able to process it, it’s usually because you don’t have enough funds in your account to cover it in case it bounces, or because the check is made payable to a business. It’s frustrating to see reviews from people who don’t understand these policies. Also, this is Bank of America, we all know it’s a large, busy bank. Lines are to be expected. If you’re short on tim... read more
I have always used this bank but they have a new teller named “Luis” who is very problematic and because he is Latino he can treat you badly even though he is Latino… and every time I need to cash a check he simply says that he can only deposit it into my account and he won’t give me cash. I don’t understand his attitude but he gives terrible service.
I have been at this branch on Saturday multiple times and it is closed without notice even when the hours on the website and phone call it says that the bank is open. It is most unprofessional to keep the bank open or closed without any update on the website when the bank feels like it. Customer service is the worst
They are completely unfamiliar with the IRS Financial Institution Handbook. If you're a business looking for assistance, try another BOA office. Even the manager couldn't advise me on the steps to make a simple wire transfer.
Laney & Ashley are the sweetest!! Great customer service. Glad to have met these wonderful people!
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.2 star rating with 96 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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