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Bank of America Financial Center

2.6

About this business

Location details

26660 Portola Pkwy, Lake Forest, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.651 reviews
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Lana's profile image
Lana 
a month ago

The bank operates very slowly. The employees don’t want to work and keep postponing everything, telling you to come back later, promising to send an email, and then rescheduling for another day, over and over again. In the end, nothing gets resolved, and the email never arrives. Sean is very rude and kicked me out of his office simply because he didn’t want to talk. Ruben is not helpful at all; I waited for him for half an hour, and then he just said that he couldn’t help and that the bank needed more documents, but he didn’... read more

Jamie De La Cruz's profile image
Jamie De La Cruz 
a month ago

The whole financial institution is bad business they fraudulently cashed a check under my wifes name and did not help us out 1 bit,told us we need to go into a bank when the banks are closed 

D Ann's profile image
D Ann 
a month ago

My credit union does not provide foreign currency exchanges, so I was referred to B of A . The employee at B of A stated that only the Manager can provide that service, and they are currently on Medical Leave. So, they do not cross train anyone else to help people. Secondly, he stated that "if" an exchange could be made, I had to have an account with B of A so they could take the funds from an existing account. I stated that I could pay cash or use my debit card but he said no. But, even if I had an account at this time with... read more

haihui Zhang's profile image
haihui Zhang 
2 months ago

非常nice的开户体验,很顺利,sean McMenamin 非常有耐心,已经到了下班时间,还加班帮我老婆完成了定期存款的开户,非常感谢! 

G A U's profile image
G A U 
4 months ago

5/29/2025 I had an appointment today at the Foothill Ranch B of A to handle some business and had a terrific experience. As I entered the facility I was greeted by Ruben whom has helped me on prior transactions. Eric Lassen, Sr. Banker introduced himself and let me to his office where he handled my request with outstanding professionalism and superb customer service. Eric was kind, knowledgeable, professional and easy to talk with. Once we were done I met Sean who heads the loan department and he offered some terrific option... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.6 star rating with 51 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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