Bank of America Financial Center's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Bank of America Financial Center

2.3

About this business

Location details

1000 W Rusk St, Dallas, TX, 75087, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.371 reviews
Select a rating
Tarun Gupta's profile image
Tarun Gupta 
3 weeks ago

Terrible bank. Horrible staff and customer service. Very rude branch manager. CLOSED ALL MY ACCOUNTS so that I don’t have to deal with these people! 

Julio Perez's profile image
Julio Perez 
a month ago

The Teller did not like my outfit nor that I asked her details about my account after she had closed a transaction with me. She wanted me to wait 5 minutes for her to get back into the system. But the system had not gone down. I had kindly declined her offer for more credit. 2-two other bankers standing by the door greeting people but only one teller... People having to wait in line... Good people, good workers but best efficient use of personnel? 

Ailene Alaan's profile image
Ailene Alaan 
a month ago

Very very poor customer service. I scheduled an appointment based on an opening in the Bank of America Rusk St. Rockwall, TX Branch to service my account. A lady called me back saying that she is not the right person to assist me and she will check the availability of the other person who is the right POC. The right person was not available, so I asked the name of the person so I can schedule the appointment online based on my availability. This lady does not want to give the banker's name. I ended up cancelling my appointme... read more

Ahmad Ahmad's profile image
Ahmad Ahmad 
a month ago
Yau Gwee's profile image
Yau Gwee 
2 months ago

Went in about an issue with my card and payment, I was told that I could just use my digital card which is not true and the lady at the front didn't seem like she wanted to help at all. She just asked if I had the app and it could be handled that way..... now I can't receive any payments and it's interfering with my business and life... what a joke 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.3 star rating with 71 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com