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Bank of America Financial Center

2.5

About this business

Location details

971 Blossom Hill Rd, San Jose, CA, 95123, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.595 reviews
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DAN's profile image
DAN 
6 days ago

If you want to experience the worst customer service in America, ask for the male manager at this bank. His rude, dismissive, and unprofessional attitude was so unacceptable that I decided to close my Bank of America account. I will never use Bank of America again. 

Michael M's profile image
Michael M 
a month ago
Gillian McFarlane's profile image
Gillian McFarlane 
3 months ago

Worst customer service ever, so rude and disrespectful. Manager needs customer service training or better yet - to be fired. Closing my account and now moving to a new bank. No wonder they only have a 2.5 score. 

Yi-Hsuan Shih's profile image
Yi-Hsuan Shih 
5 months ago

LONG WAIT EVEN IF YOU MADE AN APPOINTMENT. They will ask you to go to other branch if you opened the account somewhere else or ask you to call. I was trying to fund my new-open account but decided to close it instead after coming here. 

Explaining Existence's profile image
Explaining Existence 
5 months ago

Zero stars is more suitable for them. Absolutely Horrendous customer service. It's all about them and their huge and bloated egos and not at all about you the customer. I had a super simple question. The greeting woman compelled me to ask my question from her and then she blabbered for a few minutes without even hinting at the response to my question. Then the manager took a few minutes to boot up his computer and asked us a few questions and then started blabbering and talking what was totally irrelevant to my question. And... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.5 star rating with 95 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is open now. It will close at 6:00 p.m. 

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