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971 Blossom Hill Rd, San Jose, CA, 95123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
If you want to experience the worst customer service in America, ask for the male manager at this bank. His rude, dismissive, and unprofessional attitude was so unacceptable that I decided to close my Bank of America account. I will never use Bank of America again.
Worst customer service ever, so rude and disrespectful. Manager needs customer service training or better yet - to be fired. Closing my account and now moving to a new bank. No wonder they only have a 2.5 score.
LONG WAIT EVEN IF YOU MADE AN APPOINTMENT. They will ask you to go to other branch if you opened the account somewhere else or ask you to call. I was trying to fund my new-open account but decided to close it instead after coming here.
Zero stars is more suitable for them. Absolutely Horrendous customer service. It's all about them and their huge and bloated egos and not at all about you the customer. I had a super simple question. The greeting woman compelled me to ask my question from her and then she blabbered for a few minutes without even hinting at the response to my question. Then the manager took a few minutes to boot up his computer and asked us a few questions and then started blabbering and talking what was totally irrelevant to my question. And... read more
Bank of America Financial Center has a 2.5 star rating with 95 reviews.
Bank of America Financial Center is open now. It will close at 6:00 p.m.
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