Bank of America Financial Center

Fusi Latu 

on Google

a year ago

I went here at 4:30, to unblock my card and the manager says that they can't help me because the banker is with a client. I turned around and seen the client leave and asked the manager Can she help me now? And he says she has other tasks to do. And it'll take 30 minutes to help you and we close at 5 it is now 4:36. I was so frustrated as this bank seemed lazy to assist a customer. The banker task were basically put first before the customer in person and store hours are still open. Id understand if it was 4:50. But I was th... read more

Serena Lebessis 

on Google

a year ago

This is my go to bank in Sacramento the ladies working here are super kind, courteous, and professional. Alejandra is exceptional, detailed, and considerate. 

Anonymous 

on Google

a year ago

By far the worst customer service I have ever experienced in banking by one of the senior financial advisors he was nothing short of arrogant and had a very bad attitude all the way around. He went out of his way to make sure I did not get the assistance I needed and refused to answer the questions I asked. He actually said I don't have time for you and I have to go to lunch so make an appointment! I would think twice about letting them manage your account.