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Bank of America
- Banks
- Bel Air, MD
About this business
Location details
307 S Tollgate Rd, Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Customer service is invisible/inaccessible. Have been trying all day to get to speak with a customer service representative by phone or online and it has been impossible. Get with the program Bank of America, like many other major banks i.e. HSBC, Chase etc. that make it easy for the customer to have access to service especially when there are problems in the account.
More like worst bank IN America... banked with them for over 6 years now and I've had enough of the horrible customer service
Recommended
Customer service is obviously not a priority here. I was told I had to make an appointment to get something notarized (and I could only get it notarized there if there was a notary block on it). Bank of America only employs one person (at the location I visited) who is a notary. I was also told I'd have to make an appointment with a banker to change my last name on my account. For someone who rarely has time off during the day, that's super inconvenient. I've gotten both of these things accomplished at another bank (in a mat... read more
I have a small business account with BOA and recently they began charging an additional $14 for 'Business Fundamentals' which translates into RIPOFF for NOTHING. I am now paying more for getting less. My local branch closes their drive through services at noon (not to great for those of us who are handicapped) and there was ONE teller today when I went in (3 customers ahead of me) and ONE 'greeter' who evidently is there to chat up the customers while we wait and wait and wait in line. Customer Service? Zip and zero. BOA - n... read more
excellent
God Bless North America!!!!
Proud to say I have closed all accounts with BOA, and have advised everyone I know & do business with to do the same. #NODAPL #NOBAO #WATERISLIFE
Bank of America, Wells Fargo, Chase are all exactly the same. Only Wells Fargo got caught...
Frequently asked questions about Bank of America
How is Bank of America rated?
Bank of America has a 1.6 star rating with 200 reviews.
When is Bank of America open?
Bank of America is closed now. It will open on Tuesday at 9:00 a.m.
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