Banister Nissan & Infiniti Service Chesapeake's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Banister Nissan & Infiniti Service Chesapeake

4.1

About this business

Location details

930 N Battlefield Blvd, Chesapeake, VA, 23320, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.1119 reviews
Select a rating
cena george's profile image
cena george 
2 weeks ago

DO NOT PURCHASE A NEW VEHICLE FROM BANSITER DEALER. Here’s my experience: I’m George from Fort Lee, VA. I emailed the Banister dealer to configure my car and asked Mr. Robert for the price of the Jeep I built. He sent an invoice for $66,500, and we scheduled a meeting for Saturday at 12:00 PM to discuss the details. On Saturday at 9:00 AM, while I was at church, Banister called to remind me of the appointment and left a text and a voice message because I did not answer. After church, I dealt with a family emergency and compl... read more

Sharon Jones's profile image
Sharon Jones 
a month ago

I want to give a special shout-out to Tina Allison, Car Service Advisor at Banister Nissan of Chesapeake Car Service Department! Tina provides exceptional customer service, is extremely knowledgeable, and went above and beyond to ensure I received the best possible car service. She even helped me save money by applying my available discounts. I highly recommend Tina to anyone who appreciates exceptional customer service and truly values a great customer experience. Thank you, Tina, for providing me with such great customer s... read more

Laura Goff's profile image
Laura Goff 
a month ago

Banister Nissan of Chesapeake serviced my vehicle again and see what happens. They had me leaving a satisfied and happy customer. Thank you Brian And the rest of the service team for always taking care of my car. Keep up the amazing work. 

Kay Banks's profile image
Kay Banks 
a month ago

I waited 3 hours for a state inspection and now they saying for ONE tire is $220. How does one tire replacement cost up to $220 ?? That’s insane this place will rip you off. 

Justin M's profile image
Justin M 
a month ago

I had better experiences under previous management earlier on but things dropped in the following years... My 12 year old vehicle now worth maybe $1000-2000 had a state inspection. I was aggressively told to pay $3200 to fix a loose alignment and to replace a muffler for a disconnected joint because they don't fix parts "we just replace parts". Then I was given a list of "minor repairs" closer to $10,000 than $5000. They don't even value the car at $1000 in trade worth so why would I spend $3000+ to beat a dead horse for ano... read more

Frequently asked questions about Banister Nissan & Infiniti Service Chesapeake

How is Banister Nissan & Infiniti Service Chesapeake rated?

Banister Nissan & Infiniti Service Chesapeake has a 4.1 star rating with 119 reviews. 

When is Banister Nissan & Infiniti Service Chesapeake open?

Banister Nissan & Infiniti Service Chesapeake is closed now. It will open tomorrow at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com