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Banfield Pet Hospital
- Healthcare
- Olney, MD
About this business
Location details
18163 Village Center Dr, Olney, MD, 20832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 6:00 p.m. | |
| Sun | 08:00 a.m. to 5:00 p.m. |
Update: This location is much better than before. Their current staff is great.
Great staff! Great service! From courtesy on the phone to check in reception to doctors and techs to check out and follow up! My furry panthers (Kobe & Kwame) say Thanks to all of you for all you do
Outstanding service and friendly medical staff team!
Only slightly better than the other terrible Banfield locations. Staff is generally kind but overall this location has the same problems as other Banfields. Disorganized, and the vet tells you one thing and does another. It takes an excruciatingly long time to get refills. Would not recommend unless you have no other choice.
The communication and customer service at this location is ROUGH. I’ve left multiple voicemails asking for assistance to get my dogs vaccine records to apply for an apartment and it’s been over a week with no call back (this was before the snow storm). The customer service is not only poor in communication but not nice or welcoming in the least. Sadly I’m counting down the days to change vets.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 3.7 star rating with 117 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is open now. It will close at 6:00 p.m.
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