Banfield Pet Hospital

Patricia Hernandez 

on Google

a month ago

Very poor service. They made me wait for an hour and a half, and I was never helped. Every time I asked, they told me they would assist me in just a moment. I got tired of waiting. I do not recommend coming here. 

Meryl Soriano 

on Google

a month ago

I’ve had consistently positive experiences with the staff at the Banfield Crawford location on Jericho Turnpike. Everyone is friendly, welcoming, and professional, and the customer service is excellent. I also really appreciate how easy it is to schedule appointments online and how quickly confirmations are sent. My only concern is the wait time, particularly for drop-off appointments. Today, I had a scheduled drop-off appointment at 9:00 a.m., but I wasn’t able to leave until 10:00 a.m. I understand that unexpected delays c... read more

Ada L 

on Google

a month ago

This place is only good for getting vaccinated and having check-ups. Since Dr. Li left, I haven't come across a good doctor here since. Two years ago,My dog had a tumor the size of a grain of rice when I first took it to the vet, and they said just keep an eye on it. When it grew to the size of an egg, they still said nothing was wrong. I insisted on getting an ultrasound and that's when they diagnosed it as a fatty tumor. They said the surgery could be discounted, but I don't trust their skills. Even if it costs twice as mu... read more

Trev Watson 

on Google

a month ago

I had an appointment for 3:30 and was called and told to bring my dog in for 3. I arrived at 3 and it is now 4:30 and I am still awaiting a doctor to receive my dog’ annual shots. Customer service here is terrible and I haven’t even been updated or anything for this wait. This almost seems as a walk in. I suggest never going here and go to another location