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Banfield Pet Hospital

3.9

About this business

Location details

531 North Drive, Suite 7, West Palm Beach, FL, 33411, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.9153 reviews
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Oo's profile image
a year ago

the information on this page is incorrect. it is not an emergency facility but general practice. also they are open Saturday and Sunday. Literally no idea who made this page cause it's completely wrong. 11/10 recommend this place. 

scot p.'s profile image
scot p. 
a year ago

After having to put my dog  to sleep after confirming that she was riddled with tumors in her liver and spleen, realize that the many years of paying for their wellness plan and staunch and endless upselling during EVERY visit was a lengthy (yrs long) waste of money. Xrays, Blood tests, physical examinations etc. during their scheduled  wellness plan visits and no inkling into the tumors within our almost 9 year old Blk Lab (1 being the size of a tennis ball). Also, if you are contemplating  and thinking about their wellness... read more

John M.'s profile image
John M. 
a year ago

All banfield wants is your money until your dog passes. Let's see if they give you their condolences....I had 2 dogs that pass away and not one time did banfield reach out to me and then I still had to pay the remaining of the plan. Greety business. Don't get the wellness plan. If your animal passes. You are still left paying the plan. They don't care. All about money to Banfield  

Tammy S.'s profile image
Tammy S. 
a year ago

Vets only here for a paycheck. Don't care about your dogs or cat. Ready and willing to take your money and act like they care but they don't. Be warned 

Tammy R.'s profile image
Tammy R. 
a year ago

I have 7 rescue dogs. All go to Banfield pet hospital in niskayuna new york. One of my dogs just passed due to kidney failure. Banfield niskayuna couldn't even call me and give me their condolences.....absolutely nothing from but they were there to take my money every month. You would think they would more sympathy since they act like they love animals. Fake vets 

Brittany F.'s profile image
Brittany F. 
a year ago

This is a review after several years of terrible service at Banfield. From 2009-2023. You might wonder why we stayed with Banfield if we've had such bad experiences, but due to traveling and not having any other options with another chain, we stayed with Banfield. They have always been about business and very salesy rather than actually caring about the animals. I feel like it’s important to note that I’m generally an agreeable person and I’ve never written a bad review before. My dog, Roo, recently passed away. We s... read more

Brittany F.'s profile image
Brittany F. 
a year ago

This is a review after several years of terrible service at Banfield. From 2009-2023. You might wonder why we stayed with Banfield if we've had such bad experiences, but due to traveling and not having any other options with another chain, we stayed with Banfield. They have always been about business and very salesy rather than actually caring about the animals. I feel like it’s important to note that I’m generally an agreeable person and I’ve never written a bad review before. My dog, Roo, recently passed away. We s... read more

Tania f.'s profile image
Tania f. 
a year ago

BEWARE OF BANFIELD PET HOSPITALS NATIONWIDE IN THE USA!!!!!!!! TRULY A NIGHTMARE EXPERIENCE! I feel compelled to share my harrowing experience with Banfield Pet Hospital int eh hopes of preventing other pet owners from going through the same TRAUMATIC ordeal. My beloved super healthy 4 year old dog suffered immensely due to their negligence and protocols or should i say lack of, including lack of proper care. My nightmare began when i took my pet to Banfield for a routine dental cleaning, his first one and most likely last... read more

Carol G.'s profile image
Carol G. 
a year ago

Banfield misdiagnosed my dog, telling me she needed knee surgery to the cost of over $6000. They also said she had severe arthritis and spinal damage . My dog was 2 years old. I took her back to the original vet - drive from Florida back to Georgia and was told she was misdiagnosed. I even thought and spoke to Banfield about putting her to sleep. I had signed up for their optimum wellness care and still was charged Emergency visit rates and higher than normal rates. I’ve asked to be let out if the contract- spoken with ... read more

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.9 star rating with 153 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 7:00 p.m.  

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