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Banfield Pet Hospital

3.3

About this business

Location details

1907 Taylor St, Houston, TX, 77007, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3162 reviews
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Monica Jamaluddin's profile image
Monica Jamaluddin 
3 weeks ago

My experience echoes Marlene's to a T. The staff here have zero answers and lots of attitude. I have experienced such great care in both Portland and San Diego locations. This place was miserable, unhelpful, uncaring and only focused on generating revenue for themselves if my experience is any indicator. 

Debra Rohan's profile image
Debra Rohan 
a month ago

Banfield @ Taylor St location I tried from Mar-Sept to cancel the OWP. Had to get a lawyer involved. Finally Canceled. What happened to Banfield since 2019. Covid is over and it has become impossible to deal with them. 

Marlene Matos's profile image
Marlene Matos 
a month ago

This is one of the worst Banfields I’ve ever been to. We moved from Florida and the experience we had with our last location was like night and day. I’m not sure if it’s because this location has a higher traffic volume but they made us feel like our dogs were just a number rather than patients. Every single time we brought them in we were spending $300-$500 MINIMUM. They can never figure out what was wrong with our dogs the FIRST time around. It always felt like nobody knew what they were doing, especially the techs. Which ... read more

Tai D's profile image
Tai D 
2 months ago

Service is absolutely horrible here. First off I have the wellness plan that includes Simparico medication. The Banfield in Alexandria was out of it and I moved back to Houston afterwards. They refused to fill it because “it came from their inventory” but yall still took my money. My payment doesn’t distinguish whose inventory it comes from when I pay. Secondly, they left my female rescue dog in a kennel too small and in her own poop. They didn’t attempt to clean her or at least give her a space to go use the restroom or any... read more

ricky k's profile image
ricky k 
4 months ago

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.3 star rating with 162 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open on Monday at 9:00 a.m. 

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