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Banfield Pet Hospital

4.2

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

1610 8th St Dr SE Bldg E, Bldg E, Hickory, NC, 28602, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2265 reviews
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candace s.'s profile image
candace s. 
11 years ago

BEST VET EXPERIENCE I'VE EVER HAD!! After reading the other reviews I almost didn't go to this clinic, so let me begin by saying how pleasantly surprised I was! I'm a critic at heart, so was just looking for something negative to write about, but couldn't find a thing. I have a small, 17 year old dog, and have found as he ages most vets and assistants seem to have a less than friendly attitude. It's as if they find old, stinky dogs distasteful. NOT SO AT BANFIELD IN HICKORY! From the friendly receptionist who complimented my... read more

Ashley L.'s profile image
12 years ago

Very bad service! very bad service!! First if all i never usually write reviews i just read them but today I took my 9 weeks old shih tzu there for a well visit and the vet was very rude! The vet tech seemed nice though. The lady at the front was not very nice either :/. The vet tech listened to my dogs heart checked him all over even gave him a rectal temp and he didn't mind BUT when the vet finally came in she just picked him out of my daughters hands and put him on the table without even talking to him..might sound crazy ... read more

Ashley T.'s profile image
13 years ago

Banfield - The Pet Hospital (not really) We have been taking our "furry family of four" to Banfield since March 2008. Dr. Dunning and Dr. Matthews were both wonderful vets. However, since they both left, Banfield's service has suffered. 

John D.'s profile image
14 years ago

The nurse Susan That nurse Susan is a total jerk. I have been taking my pets to Banfield for 2 yrs now and I had the unfortunate experience of meeting her this past week. She was rough with my dog and did not sound like she knew what she was talking about. What she had told me and what the doctor had told me when I asked them questions were completely different. Very unsatisfied with that nurse. She is horrible. 

Shay M.'s profile image
14 years ago

If you want cold, disconnected doctors Go to Banfield! I have taken my pets to Banfield for over 2 years. Dr. Dunning and Dr. Matthews are gone now!!! The were both knowledgeable, caring, and informative. Dr. Dunning took my dog for a walk through Petsmart to teach me how to correct a behavior problem. Dr. Matthews was gentle and patient with my other very timid dog. And now, I have been back twice since they left. Once, the doctor never even came in the room! The vet assistant came and took my dog to the back and gave him h... read more

Anonymous A.'s profile image
Anonymous A. 
14 years ago

Business going downhill. When Dr. Dunning and Dr. Matthews worked at Banfield, we had the BEST experience. Since they both have left and their corporate people have taken over, this place has gone downhill. We used to love bringing our pets to Banfield, but now it just seems like a burden. With the exception of the few original nurses and receptionists who still work there and still treat us like people and not "clients", we have been unsatisfied with the other service. In the past 2 months we have seen a different doctor at... read more

Amanda L.'s profile image
14 years ago

Won't be getting business from me! I will never take another pet here again! The first pet I took here was a 2 week old puppy who had accidentally been stepped on. The puppy was in real bad shape and honestly should have been put down (his head was squished to one side). The puppy was crying constantly and turning in circles ( I later found out that was part of a seizure) Banfield did NOT tell me the pup was having seizures and simply gave him something for pain and sent us home with a $123.00 bill. Later that night (2am) he... read more

Melinda C.'s profile image
Melinda C. 
14 years ago

Great except for one of the nurses The doctors are great. There is one nurse I was not satisfied with- I believe her name is Susan or Suzanne? She was very rough with my small elderly dog. He has hip problems and arthritis and I did not think she handled him properly. Other than that, I saw Dr. Dunning and he was very helpful. Very good doctors, but that experience with that nurse was unfortunate. The rest of the nurses are very friendly and gentle, and are also very knowledgeable. 

Just M.'s profile image
14 years ago

Banfield Animal Hospital is looking at profit only The corporation doesn't not care about the animals. I used them during 1999/2000 the first time they were in Hickory and they CLOSED the office with NO warning. Imagine....driving your sick pet to the vet office for help and finding a CLOSED sign on the door. Not just closed for the day... CLOSED the practice!! I don't trust them to do it again since they returned to Hickory for a second time. Someone commented they are different people now - WRONG! Banfield, the corporation... read more

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4.2 star rating with 265 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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