Banfield Pet Hospital's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Banfield Pet Hospital

4.2

About this business

Location details

6420 Weddington Rd, Indian Trail, NC, 28104, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2186 reviews
Select a rating
Rob Pearson's profile image
Rob Pearson 
2 weeks ago

Could not have been more disappointing, unprofessional, and disorganized From the first visit the staff didn’t listen, didn’t act truly proactively, or fully complete the circle of communication. Upon follow up visits information was relayed that was incorrect, incomplete, and somewhat dismissive Records online were not kept, tests not updated, labs not posted. Missing notes is a common theme. The practice Manager Evelyn McDowell was possibly the rudest person I interacted with at the business. Extreme lack of customer servi... read more

Anthony Dingle's profile image
Anthony Dingle 
a month ago

Best pet care ever! You know the service is great when the pets, 4 dogs, get excited when they have to go. The staff is friendly and caring. 

Lexie Houck's profile image
Lexie Houck 
a month ago

We’ve been going to Banfield for years. Our pup, Miah, is now 9, and after yesterday, we won’t be returning. A couple weeks ago, we brought her in for a blood-filled cyst on her tail. We were told to use a cream and come back if it popped. Well, the other night when I got home from work, it burst. We stayed up all night making sure she didn’t lick it because we were terrified of infection and could tell she was in pain. We brought her in at 9:15 AM as a drop-off because there were no in-room appointments available. I felt a ... read more

Ashley's profile image
Ashley 
2 months ago

Really compassionate and professional. 

Heidi Camarata's profile image
Heidi Camarata 
4 months ago

My dog went to Banfield for 9years. I was happy with something’s but didn’t feel my dog was getting the best care. Toward the end of my dogs care at banfield I was pretty frustrated with not getting answers & direction I needed. 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4.2 star rating with 186 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com