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Banfield Pet Hospital

3.6

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

3500 Ross Clark Cir Suite 800, Ste 800, Dothan, AL, 36303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.666 reviews
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S T.'s profile image
14 years ago

Read this before you decide to take your pet to these veterinarians I am writing this review to improve the chances that this will not happen to another family who trusts a veterinarian. Over time I thought the sting of this experience would lessen. My only regret is that I did not do more to make an impact for future pet owners. I enrolled in the wellness program at Banfield in Dothan, AL when I got my puppy. The staff was very nice and Dr Sonmor very kind to my adorable puppy. She received routine care with vaccinations. E... read more

Steve W.'s profile image
15 years ago

Good Vet---Horrible Front Desk Personnel The vet and vet staff are good. However, the front desk personnel are horrible. Very rude, condescending and often keep you waiting without explanation. Hard to believe that Dr. Sonmor doesn't require them to provide better customer service. Banfield has a poor reputation in Dothan due to the front desk staff. It would also help if Dr. Sonmor was more readily available to talk with. You often end up talking with the front desk personnel (who relay messages) and end up getting second-h... read more

M K.'s profile image
16 years ago

If you only knew... I feel incredibly for the people who go to Joni Sonmor for veterinary care and actually THINK they are receiving above par care! Yes I won't lie....I am a former employee. If clients only knew WHAT kind of unethical and non-sterile surgery techniques she uses on animals. Not just the poor SaveAPet animals, but the Wellness Plan clients as well. Between reused scalpel blades, reused suture remants, and even going as far as GLUING the entire intradermal tissues together without the use of suture for a spay ... read more

Donna R.'s profile image
17 years ago

Wonderful Through all the years I have had pets and I have used all the vets around Dothan I have never been so reassured than with Doctor Sonmore. When interviewing for a new doctor for my German Shepard, I did this when I was fostering for Save-A-Pet, she took the time to talk with me in great detail about her services and even though the puppies I had taken there were in foster care she was concerned for them beyond any vet I had ever seen. I was so impressed with her , not only because she does work with non-profit agenc... read more

Rachael B.'s profile image
Rachael B. 
17 years ago

Definitely one of f the best in Dothan I have to say that I didn't know what the general opinion was of Banfield before I went there or I wouldn't have gone. I'm glad I didn't hear it because I am completely satisfied with the service Banfield provides for my pets. I have two cats and one dog and they are all in perfect condition and I can afford it thanks to their wellness plans. The veterinarian and the assistants are all very friendly and they know all my pets by name. They do not look at me funny when I come in imagining... read more

Beth L.'s profile image
19 years ago

Caring Vet When our 7 year old Boxer started having trouble breathing, we took him to Banfield inside PetSmart. The vet there was wonderfully caring, even though this was the beginning of the end for our beloved dog. She prescribed meds to make what time he had left as comfortable as possible, and even gave us some meds right away to tide us over until the pharmacy opened the following morning. I would highly recommend this vet for caring service. 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.6 star rating with 66 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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