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Ballarat Volkswagen
- Automotive
- Mitchell Park, VIC
About this business
Location details
1/3 Daveyduke Dr, Mitchell Park, VIC, 3355, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 3:30 p.m. | |
| Sun | Closed |
Awful customer service and dishonest practices. We travelled 2.5 hours after confirming a drive-away price with Neil, only to be told a different price when we sat down to finalise payment. Despite multiple confirmations, they tried to increase the cost for roadworthy and refused to honour the agreed deal. Another staff member bluntly told us “take it or leave it,” so we left. Only after we walked out did the manager call to apologise and say we could have the car at the original price — but by then the trust was gone. This ... read more
There should be a no star option to rate places like this. It is not a dealership with sales people, It is a circus with a bunch of clowns. Me and my wife travelled 2.5 hours by train to buy a car for her, which the drive away price was agreed on before two days by a phone call with Neil. We told them that we are not coming to Ballarat if that is not the drive away price. We also told them that we will be buying the car for the agreed price, if it is as good as the pictures when we inspect it. Then Neil talked to the manager... read more
Informative salesman
I bought a used VW T-Roc from these guys and I can't recommend them highly enough. Great car, knowledgeable and friendly staff and a fair deal. Well worth the trip up from Melbourne to buy from them.
Brought my first new car from Ballarat Volkswagen. Just collected it drives great! It’s a 2024 Volkswagen Tiguan ALLSPACE R line. Can’t recommend Neil Dunbar enough. He was great and patient as I was waiting for 2 weeks to collect my car. He waited patiently and I just collected it and I love it!
Frequently asked questions about Ballarat Volkswagen
How is Ballarat Volkswagen rated?
Ballarat Volkswagen has a 3.8 star rating with 190 reviews.
When is Ballarat Volkswagen open?
Ballarat Volkswagen is closed now. It will open tomorrow at 8:30 a.m.
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