Ball Photo Supply Camera Center

Jennifer D. 

on Citysearch

8 years ago

Was treated rudely on the phone! When I called 10 days after I dropped my camera off I was told (in a very annoyed way) that the technician hasn't looked at it and it would be at least 3 weeks. Said to the guy that I was told to call back next week to see what the status was and that it would probably take 'a little while'. The guy said he always tells people 3 weeks. I then replied that both my husband and I never heard him say that specified time frame when I dropped it off. His reply: People hear what they want. To say th... read more

debbie c. 

on Citysearch

10 years ago

I am a resident in Los Angeles, CA, and I flew to Great Smokey Mountain area to join a photo workshop and experienced issues with my Canon 5D III. The instructors could not diagnose the problem and could not help me. After the workshop, I drove to Ball Photo Supply, Mr. Itai Minovitz, I believe an employee of the store, quickly identified the cause and solved my problem, he did not charge me a penny. Still to today, I feel so indebted to him for his willingness to help and his expertise in camera so I could continue shooting... read more

itai m. 

on Citysearch

10 years ago

This is in reply to Keith. I am the clerk who sold you the camera. I sold you a camera that is 10 years old, and I told you that there was over 5,000 shots on it, not 59. The policy on used equipment is a 30 day warranty. The camera was in excellent ++ condition. You came 4 months after the warranty had expired, and you expected us to fix the camera for free.You are not being honest about the 59 shots, which leads me to believe that you are not being honest about the 300 shots. Anything can happen to a 10 year old camera in ... read more

Drema G. 

on Citysearch

12 years ago

One of the other posts here from JuneSnow states she 'had to wait 30 minutes to get waited on because she's a woman.' I am most definitely and without even the slightest doubt a woman and I was taken care of promptly when it was my turn after the people who were there first were taken care of. I had a 46 year old slide that had splotches all over it from just being old and starting to decompose. They quoted me around $44 for complete restoration and a 5x7 photo. I went back to pick it up & when I saw how beautiful the photo ... read more

keith s. 

on Citysearch

12 years ago

I've had a couple issues with equipment from Ball Photo. I was sold a camera and was led to believe it had only been used to photograph 59 photos. It had been owned by the clerk who sold it to me. The shutter broke after 5 months and 300+ photo's. They sent it out for repair and felt I needed to split the difference of the repair cost which were $190. I bought the camera after buying a lighting kit that I took with me to photograph a wedding. When I opened it it was incomplete and I was unable to use it. The wedding shoot wa... read more

Jerry O. 

on Citysearch

12 years ago

I waited 20 minutes to drop off a single roll of film. There appeared to be three people working, and as far as I could tell one other customer in the store. I wanted to support my local camera store, but I will go back to using online sources for my photography needs :( 

seansgreener 

on Citysearch

13 years ago

Local Photo Supply – JuneSnow, Im very sorry you had a less than satisfactory experience at this store. I am an employee here and I can tell you that we try to help people in the order they arrive in our door and give them one on one attention so it does take longer to receive service. As for camera brands, we sell canon,nikon,sony,olympus and pentax. We do tend to sell more canon due to the company working with our local store a little better. We may not be able to answer every question about each brand, but we do try in a ... read more

JuneSnow 

on Citysearch

13 years ago

Worst Photo Supply Store in the Country – I'm convinced that the other person who wrote the [5 star] review on Ball Photo either works for them, owns the place, or is closely related to the owners. There isn't a single photographer in Asheville who will say something positive about this place. The owner, his son, and their employees, have always been a pain to deal with. It doesn't matter what you want from them, they think they know best [and 9x out of 10 they don't] and will treat you like dirt in the process. If you are a... read more