Baldwin EMC

Judy Sims 

on Google

2 weeks ago

I have been a customer for over 30+ years and my parents were customers before that. I say this because I don’t spend many visits in the front office but I have visited there. I have never been treated so kindly as the person you have working for you,Vanessa Mattingly in helping with the bill from my son who just passed away. I visited the office before when my mother passed away and was told there was nothing they could do for me and dismissed me. Ms. Mattingly took the time to explain everything and spoke clearly . She was... read more

Bruce 

on Google

3 weeks ago

This company is constantly trying to charge double and say I have a late fee I haven’t missed a payment in 30 years. I called and tried to resolve the issue and the lady hung up in my face. Trashy customer service and support way to expensive for horrible service I haven’t missed a payment as seen in photo below also not even 10 minutes after speaking with someone they removed my payment but I took a screenshot before they could here’s a before and after they removed my January payment. Trashy crooks!!!!!!! 

Pat Boylan 

on Google

2 months ago

Sonya was extremely helpful and made our lives much easier. 

sharmane keith 

on Google

2 months ago

I live on county road 38 I want to say thank you to all the men that has worked so hard to keep the power on through all this ice and snow here.. 

Nikki Barber 

on Google

3 months ago

I asked for a 12 hour extension until I get my direct deposit. I've got a 4 month old baby in the house and it's cold. Everyone I talked to simply told me they couldn't help and I needed to pay the bill. I asked for an 8 hour extension. Shut down, no help available. Heartless, cruel, greedy company who is not the slightest bit concerned with leaving a 4 month old child without power when it's cold. It's all about the money with this one, the people don't matter.