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Baldwin EMC

3.2

About this business

As the largest electric cooperative in Alabama, Baldwin County Electric Membership provides electric service to thousands of consumers between Mobile, Ala., and Pensacola, Fla. Its services and products include water heaters, surge protection, outdoor lighting, heat pumps and electric grills. The cooperative also offers emergency response services, energy usage analyses, performance solutions and commercial energy efficiency incentives. Baldwin County Electric Membership serves more than 55,000 residents and businesses in Ba... read more

Location details

19600 AL-59, Summerdale, AL, 36580, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.264 reviews
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Tom Casolaro's profile image
Tom Casolaro 
a week ago

Baldwin EMC has a team of dedicated employees who deliver consistent, responsive, and friendly service. They are active in the community and support local schools and other organizations and events. They supply power and helpful education (and solutions) to the area. I am thankful to have them as our provider. 

Morgan Lindsey (Moogan)'s profile image
Morgan Lindsey (Moogan) 
2 months ago

It sucks we are so limited in having to use this company. We use the prepaid option, which is great! Very friendly and easy and makes things more simple for people like my family. What sucks: if you want to add someone authorized to just be on the account and make payments, you have to completely redo your ENTIRE application for prepaid power and they make you pay another $150 for the application.. but the thing is, it's already paid for and power is on for that location, all we want is to add a name so someone else can make... read more

Amber Clark's profile image
Amber Clark 
2 months ago

The woman who answered the phone this morning [Thur 8/25/22] was extremely polite & helpful. I appreciate the friendly professionalism. Update [Oct 2023] I use the website to pay my bill almost every month (sometimes I do use the app on my phone). The online bill pay feature is very easy to use - I have also never had any problems with the app. Update [Sept 2024] TOP NOTCH customer service with IMMEDIATE resolution, I really appreciate all the quality work from the crew. After tree trimming crews accidentally knocked our gat... read more

D Dubb's profile image
D Dubb 
2 months ago

25 min wait to pay bill. They turned a vets power off because he was in a coma and the lineman paid for it from VFW. Found this out in line. Black haired girl with tats was rude and has no customer service skills. Get another job. 

Shawn Hulet's profile image
Shawn Hulet 
5 months ago

What choice do you have? 

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Frequently asked questions about Baldwin EMC

How is Baldwin EMC rated?

Baldwin EMC has a 3.2 star rating with 64 reviews. 

When is Baldwin EMC open?

Baldwin EMC is closed now. It will open tomorrow at 9:00 a.m. 

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