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Baldwin Brass Center
- Hardware Stores
- Reading, PA
About this business
Location details
623 Penn Ave, Reading, PA, 19611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service!
From start to finish my experience with Baldwin Brass has been simply outstanding. I purchased two different door knobs for my antique bathroom/hallway door and I have never seen such quality and beauty. Their customer service agents are knowledgeable, helpful and friendly. Eddie (and others) in sales expertly walked me through what I needed. I hadn't anticipated how much detail goes into being sure you order the right product. Tech support helped me as well to rectify a small glitch which was my fault. Treat yourself to Bal... read more
Purchased a front door lock set 20 years ago and when a portion of the internal lock failed I received an entire door set for free. They stand by their product!!! I have purchased lamps draw pulls and Baldwin brass has excellent products and personal!
Horrible customer service. I bought a mailbox slot, dead bolt lock which after a few weeks has spits on it. I contacted Customer Service spoke to Nicole, sent her pictures and no response. I also purchased a mortise entry set from them close to 3 thousand dollars. If this is the way they treat customers I can’t imagine how the product would be any better. Thank goodness for credit card protection which I will be contacting now as Baldwin Brass has no problem taking your money but not standing by their product. They probably ... read more
Great products, I purchased online and received the locks quickly. All were keyed alike. Will be ordering hinges next!
Frequently asked questions about Baldwin Brass Center
How is Baldwin Brass Center rated?
Baldwin Brass Center has a 3.9 star rating with 56 reviews.
When is Baldwin Brass Center open?
Baldwin Brass Center is closed now. It will open tomorrow at 9:00 a.m.
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