Baldino's Lock & Key

Daniel Monroy 

on Google

4 years ago

Bad customer service 

Caroline G. 

on Google

4 years ago

Damaged a brand new lock set that we wanted keyed alike with another door. When I called the first woman I spoke to said it was an easy fix and would send a tech out in a couple days- they had parts on their truck she assured me. I was convinced I needed to order a new lock so I sent her photos/model #- again reassured they had the parts. The day of the appt after we were past the time frame I called and the woman said he was running late but would arrive. After no arrival I called again, this time she said that he didn’t ha... read more

Stones Studio 

on Google

4 years ago

I called on 5/26 to schedule an appointment to get new lock and keys made for a retail space on 6/2. The time I got was between 12pm and 4pm. Come 6/2, at 2:00pm I called to make sure that the appointment was still on. The call taker assured me that, yes, the tech is coming. At 4:30pm, I called again since the tech did not show. A different call taker informed me that the tech is running late and cannot be there in time today. She asked if I can reschedule to the next day with the same time frame. I stated the fact that I ha... read more

Shar Jones 

on Google

4 years ago

they were able to copy a key that couldn't be copied at a key making machine. i'm a happy camper 

Derrick Rankin 

on Google

4 years ago

Couldn’t be happier with the service. On time, professional and quick.