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Baked by Melissa
- Bakeries
- Garden City, NY
About this business
Location details
Main Level across from Apple, 630 Old Country Rd, Garden City, NY 11530, 630 Old Country Rd, Garden City, NY, 11530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 10:00 a.m. to 9:30 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Putting aside the fact that I paid a ridiculous amount for bite-size cupcakes that are definitely not worth the money, this is the second consecutive year. I sent my daughter a birthday pack and it was not delivered on time. I scheduled this way in advance and I will never order again. In addition, the customer service was so rude and could care less. Thanks for nothing Melissa. you just lost the customer.
I had a pretty disappointing experience at the Baked by Melissa location in Roosevelt Field Mall. The sales associate, Alejandra, was unfortunately not helpful or welcoming. She seemed uninterested in answering questions and acted like I was bothering her by simply ordering. Customer service is a big part of what makes the Baked by Melissa experience enjoyable, so it was surprising and honestly off-putting. I love the cupcakes, but I left feeling frustrated. Hopefully, this was just a one-off, but it really affected the vibe... read more
Not open until 9:30.
The 3.9 average review is not surprising. If you notice, Melissa does not respond to her negative reviews because she obviously does not care. I have been a loyal customer for many years and I have reached the end of my rope with the horrendous customer service. If you have an issue the answer is always NO! They don’t care about their customers. I actually argued back and forth with a rep named Christina over a $10 gift box that I earned rightly through the rewards program. She told me I screwed up the order so I’m not getti... read more
Frequently asked questions about Baked by Melissa
How is Baked by Melissa rated?
Baked by Melissa has a 3.7 star rating with 43 reviews.
When is Baked by Melissa open?
Baked by Melissa is closed now. It will open at 10:00 a.m.
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